CTI for Grandstream Help:
Remote Control
Remote Control

The following notes apply to the Grandstream phones in the context of "TAPI for " lines.

Open the IP address of the Grandstream phone in your web browser and navigate to following page.

  • GXP21xx: [Netzwork > Remote Control]
  • GRP26xx: [Network Settings > Advanced Settings > Remote Control]

The following settings must then be made here:

  • "Action URI Support" must be set to "Enabled" for the phone to generally allow CTI action via HTTP.
  • If "Remote Control Pop up Window Support" is set to "Enabled", then you would have to confirm the first CTI dialing action once on the phone.
  • Under "Action URI Allowed IP List" the IP of your PC should be entered. In the example screenshot, the PC has the IP "192.168.0.234". If the phone is in a separate network, the external router IP should be entered here.
    Alternatively, you can also enter "any" to allow CTI actions from any IP address / PC.
Click-To-Dial

GXP21xx, GRPxxxx: For CTI dialing, the following setting must be activated in the telephone: [Settings > Call Features > Click-To-Dial Feature].